
Vertex is the UK's leading business process outsourcing (BPO)
company, with particular expertise in customer management. Vertex develops and
implements effective customer management outsourcing solutions for many leading
organisations in the commercial, utility and public sectors. Vertex is trusted
to handle millions of customer interactions and to represent their clients and
their brands. Vertex operates across 29 locations internationally and employs
over 8,000 people, largely within customer contact centres and information
services.
Vertex is trusted by many leading organisations to manage millions of customer
interactions every year. Vertex differentiate themselves through the following
brand values, but to support their clients' cultures Vertex embed and
communicate their brand values to their customers.
-
Passionate about service
- Efficient and effective
- Proactive innovators
- Results focused
- Experts plus
Their core values shape the way Vertex run Vertex and interact as a team. Vertex have five core values - all of which reflect the company's founding belief that their people are as critical to their success as their clients and their customers.
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Their customers are their business
- Vertex will respect every individual in their company
- Vertex will adopt a performance focused approach
- Vertex will be flexible and decisive
- Quality as a way of life
To find out about opportunities with Vertex connect with the
Liverpool,
London
and Manchester offices.
To visit the Vertex Website please click
here.
Professional